Influences on safety consciousness in a utility company: A sequential mediation model.

Introduction: The purpose of this research was to determine whether the influence of supervisory support for safety on safety consciousness is direct or indirect. Based in part on predictions from the Theory of Reasoned Action (TRA) and Social Cognitive Theory (SCT), we examined the extent to which belief (safety self-efficacy) and attitude (cavalier safety attitude) mediate the impact of supervisory support for safety on employee safety consciousness.

Method: A survey of 995 employees was distributed across 24 work groups in an electric utility company, and sequential mediation modeling was used to determine indirect effects on safety consciousness.

Does employee safety influence customer satisfaction? Evidence from the electric utility industry.

Problem: Research on workplace safety has not examined implications for business performance outcomes such as customer satisfaction.

Method: In a U.S.

A covariance structure analysis of employees' response to performance feedback.

This longitudinal study used D. R. Ilgen, C.

Mental models of safety: do managers and employees see eye to eye?

Problem: Disagreements between managers and employees about the causes of accidents and unsafe work behaviors can lead to serious workplace conflicts and distract organizations from the important work of establishing positive safety climate and reducing the incidence of accidents.

Method And Results: In this study, the authors examine a model for predicting safe work behaviors and establish the model's consistency across managers and employees in a steel plant setting. Using the model previously described by Brown, Willis, and Prussia (2000), the authors found that when variables influencing safety are considered within a framework of safe work behaviors, managers and employees share a similar mental model.