Improving HCAHPS Scores with Advances in Digital Radiography.

The imaging department can be instrumental in contributing to a healthcare facility's ability to succeed in this new era of competition. Advances in DR technology can improve patient perceptions in the imaging department by improving efficiencies and outcomes which, in turn, can ultimately bolster overall HCAHPS scores. Specific areas for improved scores by utilization of DR include nurse communication, doctor communication, pain management, and communication about medication.

Digital radiography and accountable care.

Patient perception of the radiology experience will impact a hospital's HCAHPS results, and radiologic technology has a critical role to play in making those experiences as positive as they can be. Recent advances in DR acquisition and workstation technology make the modality an ideal fit for healthcare organizations focused on improving patient safety and satisfaction. This article will look at how DR and workstation technology can improve technologist responsiveness to patients, radiology report generation, recognition of patient acuity, cleanliness and quietness of facilities, patient transport and positioning, and dose management.