BMC Prim Care
July 2023
Background: Any disruption in continuity of care for patients with chronic conditions can lead to poor outcomes for the patients as well as great damage for the community and the health system. This study aims to determine the continuity of care for patients with chronic conditions such as hypertension and diabetes during COVID-19 pandemic.
Methods: Through a cross-sectional retrospective study, data registered in six health centers in Yazd, Iran were analyzed.
Background: Emotional intelligence is the potential to feel, use, communicate, recognize, remember, describe, identify, learn from, manage, understand and explain emotions. Service quality also can be defined as the post-consumption assessment of the services by consumers that are determined by many variables.
Objectives: This study was aimed to determine the nurses' emotional intelligence impact on the delivered services quality.