Background: Although "universal precautions" are standard for sharps handling, there has been poor compliance among surgeons. We used video analysis to assess sharps handling practices among junior surgical residents.
Methods: Postgraduate year (PGY)-2 general surgery and PGY-1 plastic surgery residents were videotaped performing pediatric inguinal hernia repairs.
Customer advisory groups (CAGs) are formal groups of customers (referring physicians, patients, health insurance brokers, etc.) who meet regularly to share their ideas and to provide feedback to proposed or existing marketing strategies, programs, and activities. While CAGs are very prevalent in other industries they appear to be relatively underutilized in health care.
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