Resident Communication With Patients and Families Preferring Languages Other Than English.

Objectives: Patients and families preferring languages other than English (LOE) often experience inequitable communication with their health care providers, including the underutilization of professional interpretation. This study had 2 aims: to characterize resident-perceived communication with families preferring LOE and to evaluate the impact of language preference on frequency of resident interactions with hospitalized patients and families.

Methods: This was a cross-sectional study at a quaternary care children's hospital.

Improving Identification of Interpreter Need in the Pediatric Emergency Department.

Objective: Patients with limited English proficiency (LEP) benefit from the appropriate use of medical interpreters. A multidisciplinary quality improvement team sought to improve communication with patients with LEP within a pediatric emergency department (ED). Specifically, the team aimed to improve the early identification of patients and caregivers with LEP, the utilization of interpreter services for those identified, and documentation of interpreter use in the patient chart.

Translating Discharge Instructions for Limited English-Proficient Families: Strategies and Barriers.

Background: Access to written hospital discharge instructions improves caregiver understanding and patient outcomes. However, nearly half of hospitals do not translate discharge instructions, and little is known about why.

Objectives: To identify barriers to and potential strategies for translating children's hospital discharge instructions.