Publications by authors named "G Gellert"
Objective: This analysis describes the use patterns of web-based virtual triage (VT) by pregnant patients before and during the first two years of the COVID-19 pandemic, and how the pandemic influenced frequency of VT use, nature of symptoms reported, and the associated implications for maternal healthcare delivery.
Methods: An online survey of 36,910 patients who reported pregnancy was completed between January 1, 2019 and June 30, 2022. The data were segmented into six month periods to allow comparative analyses of usage frequency and changes in initial complaints over the study period, with particular emphasis on the early months of the COVID-19 pandemic.
Objective: Gather insights into healthcare organization (HCO) preparedness for new 21st Century Cures Act information blocking disincentives and challenges in achieving greater accuracy /interoperability of patient identity/data.
Methods: Survey of 197 U.S.
Article Synopsis
- The study assessed how many patients reporting severe symptoms to an AI-based virtual triage (VT) didn't actually intend to seek emergency care despite needing it.
- Over 38% of these patients showed no intention to consult a physician for conditions like heart attacks or strokes, even when their symptoms indicated urgent care was necessary.
- The findings suggest that VT can help identify patients who underestimate their symptoms' severity, potentially speeding up necessary medical care to prevent worsening conditions.
Objective: To complete a review of the literature on patient experience and satisfaction as relates to the potential for virtual triage (VT) or symptom checkers to enhance and enable improvements in these important health care delivery objectives.
Methods: Review and synthesis of the literature on patient experience and satisfaction as informed by emerging evidence, indicating potential for VT to favorably impact these clinical care objectives and outcomes.
Results/conclusions: VT enhances potential clinical effectiveness through early detection and referral, can reduce avoidable care delivery due to late clinical presentation, and can divert primary care needs to more clinically appropriate outpatient settings rather than high-acuity emergency departments.
Article Synopsis
- The review explores how improving clinician satisfaction through technology, specifically virtual triage (VT), can enhance clinical care and benefit healthcare organizations.
- It analyzes evidence indicating VT's potential to reduce administrative burdens, improve resource management, and enhance communication, thereby addressing common sources of clinician dissatisfactions.
- The findings suggest that implementing VT can lead to better clinician experiences and satisfaction, helping healthcare organizations provide more effective, efficient, and cost-efficient care.