Publications by authors named "Freya Raffan"
Evaluation of a Virtual Health Hub for People Experiencing Homelessness in Sydney, Australia: Ensuring Physical and Psychological Primary Health Care in Crisis Accommodation.
Int J Environ Res Public Health
November 2024
Introduction: Individuals experiencing homelessness have higher rates of chronic disease and face challenges accessing primary care. Virtual health care can reduce health inequity but needs user acceptance. A virtual health hub (VHH) for people experiencing homelessness in Sydney provided virtual GP and psychologist care within a crisis accommodation service.
View Article and Find Full Text PDFBackground: Virtual care is increasingly incorporated within routine health care settings to improve patient experience and access to care. A patient's experience encompasses all the interactions an individual has with the health care system. This includes a greater emphasis on actively involving carers in the decisions and activities surrounding a patient's health care.
View Article and Find Full Text PDFBackground And Aims: The experience of outpatient care may differ for select patient groups. This prospective study evaluates the adult patient experience of multidisciplinary outpatient cystic fibrosis (CF) care with videoconferencing through telehealth compared with face-to-face care the year prior.
Methods: People with CF without a lung transplant were recruited.
Inequity in Access and Delivery of Virtual Care Interventions: A Scoping Review.
Int J Environ Res Public Health
August 2022
Article Synopsis
- - The review aimed to analyze global disparities in access to virtual care interventions and propose strategies to overcome these inequities.
- - After examining 41 empirical studies, it was found that certain groups, such as ethnic minorities and those with low digital literacy, faced significant barriers in utilizing virtual health services.
- - Suggested solutions included involving digitally savvy caregivers in appointments, ensuring cultural sensitivity in virtual interactions, and enhancing patients' digital skills to improve access and delivery of care.
Article Synopsis
- - The COVID-19 pandemic has posed significant challenges for healthcare organizations, demanding adaptability and learning from executives, managers, and staff to ensure quality care under pressure.
- - Sydney Local Health District responded by enhancing rpavirtual, a virtual health service, to provide a safe and innovative care model during the crisis.
- - By examining rpavirtual's development, challenges, and effects, valuable lessons on resilience for healthcare organizations are identified.
Article Synopsis
- Virtual models of care offer a sustainable approach to meet the increasing demand for health services, especially during health crises.
- The study focuses on the experiences of COVID-19 patients undergoing home isolation or hotel quarantine, using a patient-reported experience questionnaire for insights.
- Findings indicate that patients generally have positive responses to virtual care during the pandemic, providing valuable lessons for improving future virtual healthcare models.
Article Synopsis
- Australia effectively managed the COVID-19 pandemic using extensive telehealth services to provide virtual health care for patients outside of hospital settings.
- This study focused on implementing and assessing the initial results of virtual health care for COVID-19 patients receiving support from an established Australian health service, monitoring patients remotely with vital sign checks.
- Results showed that the majority of enrolled patients were successfully managed at home with low rates of care escalation, indicating effective remote monitoring and support through video consultations.