A changing supply chain for a changing health care system: Barriers and facilitators of implementing enterprise resource planning.

Background: No studies have examined how health care mergers and acquisitions affected the hospital supply chain and its employees since the passing of the Patient Protection and Affordable Care Act.

Objective: To describe the barriers and facilitators of digital transformation in a hospital supply chain from the employee perspective.

Methods: We conducted two rounds of interviews, one year apart, with supply chain employees at an urban academic health system preparing to adopt an enterprise resource planning (ERP) software (N = 11 in Round I and N = 8 in Round II).