[Waiting time? Triage. An alternative in emergency department].

Objective: To evaluate the impact of a triage system on waiting times and patient satisfaction of one secondary care hospital emergency department (ED).

Material And Methods: This was a quasiexperimental study. All patients > 15 years demanding emergency care of the selected hospital were included (n = 1,010); a sample was drawn for applying a satisfaction questionnaire (n = 198).