From statistics to stories: understanding the complex landscape of missed medical appointments. A mixed-methods pilot study.

Background: Research suggests that in both France and the UK, between 5% and 10% of appointments with GPs are unattended. A comprehensive Irish study linked missed appointments with an increased short-term risk of mortality, prompting further investigation into the reasons behind absenteeism.

Aim: To delve into the underlying causes of missed appointments, within the context of an urban health centre.