Learning from parental experience in a neonatal surgical unit: a qualitative service evaluation.

Objectives: Patient experience is directly related to health outcomes, and parental experience can be used as a proxy for this in neonatal care. This project was designed to assess parental experience of neonatal surgical care to inform future service developments and improve the care we provide.

Methods: This was a qualitative study using rapid qualitative analysis.

Developing a method to capture parental experience in a neonatal surgical centre in the context of COVID-19: a qualitative study.

Introduction: Improved parental experience is related to improved mental and physical health outcomes for the infant. The COVID-19 pandemic abruptly impacted on healthcare delivery and services need information to shape how to manage the disruption and recovery.

Methods: Our aim was to develop a systematic process to capture parents' experience of their neonatal surgical healthcare journey during the pandemic.

Improving outcomes through training staff in neurological assessment.

Aim The aim of this project is to provide staff with appropriate training and support to ensure that nurses offer up-to-date, evidenced-based, neurological care, and that the best clinical outcomes are achieved.