Healthcare professionals' perspective on delivering personalised and holistic care: using the Theoretical Domains Framework.

Background: Interventions to improve personalised and holistic care delivery by healthcare professionals are more likely to be effective if they target the factors influencing specific behaviours. This study reports on the development and testing of a questionnaire to identify perspectives of healthcare professionals' personalised and holistic care behaviours based on the Theoretical Domains Framework.

Methods: The study was conducted in public health services in Victoria, Australia.

Victorian healthcare experience survey 2016-2018; evaluation of interventions to improve the patient experience.

Background: Patient experience is recognised as a quality of care indicator and increasingly health services are working on achieving set targets and improving their performance. Interventions at the point of care targeting communication with patients, patient engagement in care processes and discharge planning are associated with better patient experience. However, their efficacy and application to different contexts are still unclear.

The CN-12: A Brief, Multidimensional Connection With Nature Instrument.

In recent decades, there has been increasing interest in (re)connecting people with nature to foster sustainability outcomes. There is a growing body of evidence suggesting a relationship between connection with nature and pro-environmental behaviors. Connection with nature has often been conceptualized as a unidimensional construct, and although recent evidence suggests that it is multidimensional, there is ongoing debate regarding the dimensions that make up connection with nature.

Patient feedback to improve quality of patient-centred care in public hospitals: a systematic review of the evidence.

Background: To review systematically the published literature relating to interventions informed by patient feedback for improvement to quality of care in hospital settings.

Methods: A systematic search was performed in the CINAHL, EMBASE, PsyInfo, MEDLINE, Cochrane Libraries, SCOPUS and Web of Science databases for English-language publications from January 2008 till October 2018 using a combination of MeSH-terms and keywords related to patient feedback, quality of health care, patient-centred care, program evaluation and public hospitals. The quality appraisal of the studies was conducted with the MMAT and the review protocol was published on PROSPERO.

Food skills confidence and household gatekeepers' dietary practices.

Introduction: Household food gatekeepers have the potential to influence the food attitudes and behaviours of family members, as they are mainly responsible for food-related tasks in the home. The aim of this study was to determine the role of gatekeepers' confidence in food-related skills and nutrition knowledge on food practices in the home.

Methods: An online survey was completed by 1059 Australian dietary gatekeepers selected from the Global Market Insite (GMI) research database.

Delivering good service: personal resources, job satisfaction and nurses' 'customer' (patient) orientation.

Aims: To explore the complex relationships between nurses' personal resources, job satisfaction and 'customer' (patient) orientation.

Background: Previous research has shown that nursing is highly intensive, emotionally charged work, which affects nurses' job performance and their customer orientation as well as patient or 'customer' satisfaction. This study contributes to the literature by examining how nurses' personal resources relate to their personal satisfaction and customer orientation and the relationships between them.