[Outpatient mental health consultations: reducing delays, optimising organisation].

The Hauts-de-France psychiatry unit has oriented its organisation to facilitate access to care. While the aim is to improve the time taken for patients to be seen, it corresponds to a need on the part of users that has been growing over the years. The key is an early clinical assessment of care situations, followed by an appropriate response for the patient in terms of referral and follow-up.