Framework for managing inappropriate behavior in clinical dental learning environments.

Background: Workplace violence (WPV), such as physical violence, harassment, intimidation, or other threatening behavior, commonly occurs within healthcare settings including dentistry. The objective of this study was to analyze the behavioral and environmental factors contributing to WPV, determine its prevalence within one dental institution, and develop a WPV prevention and management protocol that is dental specific.

Methods: To identify factors that impact WPV occurrence, the PRECEDE-PROCEED planning model was employed.