The role of supervisor support and basic psychological needs in predicting work engagement, burnout and turnover intentions in a medical contract research service setting.

Background: The pharmaceutical industry is forced to contain costs by outsourcing drug testing to commercial contract research organizations (CROs). This ensures the performance of clinical trials by experienced employees who must competently and skillfully exercise due care and diligence. Skilled talent for demanding CRO's is scarce, expensive and hard to retain.