Analysis of the decision-making process of nurse managers: a collective reflection.

Objective: to analyze the decision-making model adopted by nurses from the perspective of some decision-making process theories.

Method: qualitative approach, based on action research. Semi-structured questionnaires and seminars were conducted from April to June 2012 in order to understand the nature of decisions and the decision-making process of nine nurses in position of managers at a public hospital in Southern Brazil.