Stud Health Technol Inform
November 2024
As artificial intelligence (AI) becomes increasingly integral to various sectors, its potential to enhance accessibility in digital services is of growing interest. This paper explores the influence of AI systems (AIS) on accessibility compliance, specifically within the context of Norway's national e-health service provider Norsk helsenett (NHN). Through a qualitative analysis, we assess how AISs are deployed in frontend programming, user interface design, and accessibility testing at NHN.
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