The Healthcare Failure Mode and Effect Analysis as a tool to evaluate care protocols.

Objectives: to identify, classify, and analyze modes of failure in the medication process.

Methods: evaluative research that used the Healthcare Failure Mode and Effect Analysis (HFMEA) in a service of bone marrow transplant from June to September 2018, with the participation of 35 health workers.

Results: 207 modes of failure were identified and classified as mistakes in verification (14%), scheduling (25.