Background: Somali Bantu refugees, with unique health information needs, created challenges for health and social service providers.
Objectives: A service innovation was developed (i) to raise awareness, especially among local health and social service providers, about the Bantu refugees' presence in the community, their culture, and their information needs and (ii) to deliver needed health information, emphasizing child health, to the Bantu mothers in their homes.
Methods: The project consisted of: (i) a community conference targeting local health and social service providers, describing the refugees' presence in the community, their culture, and information needs.