In a climate of impending staff crisis related to looming retirements, challenging recruitment realities and the demographic realities of an aging population creating increased demand for services, the Interior Health Authority in British Columbia recognized the need for the creation of a workplace that would both attract and retain engaged employees. One of the identified ways of achieving this was to provide professional development that was also personal development for each individual in the organization. This personal /professional development involved the creation and implementation of a program in personal leadership for all front-line staff of the organization.
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