Background: Through the British Columbia, Prospective Outcomes and Support Initiative (POSI), registered nurses collect patient-reported outcome (PRO) data during telephone follow-up with palliative oncology patients.
Objective: The research objective was to describe the usefulness and influence of the nursing care provided through POSI follow-up on palliative patients and health services.
Methods: We used a qualitative interpretive description approach involving the collection and analysis of semistructured interview data with 20 palliative patients and 12 oncology nurses.