The design of the Deaf in Touch Everywhere (DITE) mobile application with Deaf and interpreter communities in Malaysia.

Background: Ineffective communication with Deaf individuals in healthcare settings has led to poor outcomes including miscommunication, waste, and errors. To help address these challenges, we developed a mobile app, Deaf in Touch Everywhere (DITE) which aims to connect the Deaf community in Malaysia with a pool of off-site interpreters through secure video conferencing.

Objectives: The aims of this study were to (a) assess the feasibility and acceptability of measuring unified theory of acceptance and use of technology (UTAUT) constructs for DITE with the Deaf community and Malaysian sign language (BIM) interpreters and (b) seek input from Deaf people and BIM interpreters on DITE to improve its design.