Improving Interactive Health Literacy Skills of Older Adults: Lessons Learned From Formative Organizational Research With Community Partners.

Background: Meals on Wheels (MOW) organizations are ideal community partners for delivering social support relating to health information exchange for vulnerable and home-bound older adults.

Objectives: This article illustrates how formative organizational evaluation can be used to adapt health literacy interventions delivered by community partners.

Methods: Key informant interviews and ethnographic observations were conducted as part of a formative organizational evaluation of potential community partners.