Ageism in healthcare technology: the older patients' aspirations for improved online accessibility.

Objective: To identify concerns, barriers and facilitators impacting the use of patient portals by older patients as well as desired features in future updates.

Materials And Methods: This is a cross-sectional study consisting of 2 focus group discussions culminating in an anonymous survey administered to women who were 65 years and older receiving urogynecologic care in Northwest Ohio.

Results: Of the 205 women surveyed (91% response rate), providers and healthcare systems play the primary 2 roles (73% and 69%, respectively) in facilitating patients' use of patient portal systems and telehealth applications.