Publications by authors named "David J Ketchen"

The COVID-19 pandemic paralyzed the world and revealed the critical importance of supply chain management-perhaps more so than any other event in modern history-in navigating crises. The extensive scope of disruption, massive spillover of effects across countries and industries, and extreme shifts in demand and supply that occurred during the COVID-19 pandemic illustrate that pandemics are qualitatively different from typical disruptions. As such, pandemics require scholars to take a fresh look at what lenses offer understanding of supply chain phenomena in order to help supply chain managers better prepare for the next pandemic and foster (i.

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Theory at both the micro and macro level predicts that investments in superior human capital generate better firm-level performance. However, human capital takes time and money to develop or acquire, which potentially offsets its positive benefits. Indeed, extant tests appear equivocal regarding its impact.

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Uncovering the determinants of the performance of health care organizations is a key concern of managers and scholars alike. Using a regional sample of 85 hospitals, this study examines the effects of organizational resources, strategic group membership, and the interaction of these factors on performance. Our results show that managers' attention needs to be focused on different areas depending on what aspect of performance needs improvement.

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