[The waiting room experience in an Oncology - ematology Day Hospital: a qualitative investigation].

Introduction: "What was once considered an incurable disease has in many cases become a disease that can be cured or, in any case, a disease patients can live with: It is becoming more and more frequently a chronic illness that allows affected people to have an active and satisfactory life" (I numeri del cancro in Italia 2017, Associazione Italiana di Oncologia Medica). As such, the patient suffering from cancer needs important care, often undergoing daily hospitalization. At the same time, as the daily experience shows, waiting for blood withdrawal, oncology visit and therapy administration causes anxiety, stress and frustration that can compromise the quality of life and adherence to therapies.