How does emotional intelligence act on institutional policies? A new set of behaviors to facilitate implementation of the Recovery and Resilience Plan (RRP) in local health units in Italy.

Background: The main contribution of this article is establishing a set of behaviors and successful actions experimenting the Ipacs' (Institutional & Public Coaching Services) methodology on implementation of the National Recovery Plan (NRP), approved in Italy in 2021 to overcome the socio-economic impact of the pandemic. This research is aimed at pointing out emotional intelligence (EI) behaviors related to the activities of the NRP with respect to the National Health System (NHS).

Participants And Procedure: Fifty-six professionals were provided with an integrated pathway with coaching, participative art and mentoring from January to June 2022.

[Telemedicine and improvement in care quality. The experience of Rome 3 Healthcare Local Autority in home care of patients with amyotrophic lateral sclerosis (ALS)].

Amyotrophic lateral sclerosis (ALS) is a neurodegenerative disorder that results in progressive muscle weakness, disability, and ultimately death. Remote evaluation of ALS patients in home care, by using telemedicine, has been shown to be safe and effective. This study showed improvements in the perceived quality of care in 24 SLA patient, improved patient satisfaction and a 15% reduction in care costs.