Reliability of indicators of nursing care quality: testing interexaminer agreement and reliability.

Objective: this study sought to test the interexaminer agreement and reliability of 15 indicators of nursing care quality.

Methods: this was a quantitative, methodological, experimental, and applied study conducted at a large, tertiary, public teaching hospital in the state of Paraná. For data analysis, the Kappa (k) statistic was applied to the categorical variables - indicators 1 to 11 and 15 - and the interclass correlation coefficient (ICC) to the continuous variables - indicators 12, 13, and 14, with the corresponding 95% confidence intervals.

Welcoming with risk classification in teaching hospitals: assessment of structure, process and result.

Objective: To assess, from the worker's viewpoint, the structure, the process and the results of the Emergency Hospital Services that have taken up the guideline of "Welcoming with Risk Classification" in two teaching hospitals of the state of Paraná.

Method: Quantitative and descriptive research, exploratory and prospective, using random sampling stratified by professional category, comprising a universe of 216 professional people.

Results: They found some points of agreement regarding the promotion of a welcoming and humane environment; privacy and security; welcome and shelter of the companion and also the sheltering and classification of all patients; however, there was disagreement about the comfort of the environment, reference system and counter-reference, prioritisation of seriously ill patients in post-classification service, communication between the members of the multi-professional team and reassessment of the guideline.

[Nursing care responsiveness from the client's view].

The expectation that individuals have when admitted to hospital, and their perception of the care they receive while in hospital, are aspects that define their level of satisfaction. Thus, the concept of responsiveness arose in the field of health evaluation. The objective of this study is to measure the responsiveness of nursing care from the client's point of view at a medical-surgical unit of a public university hospital, by means of an instrument that examines two categories, Expectations and Perceptions.

[Assessment of quality of nursing prescriptions in public teaching hospital].

A multicenter, cross-sectional study took place from December 2009 to June 2010 and aimed to assess the quality of Nursing Prescription (NP) in two public teaching hospitals. The sample consisted of 1,307 NP and data were processed using the G-test and chi-square. The determination of the quality of NP was based on the classification indices reported in literature.

[The development of an instrument to assess nursing care responsiveness at a university hospital].

Responsiveness is a quality indicator presented by the World Health Organization in the field of health evaluation. Therefore, the objective of this study was to develop an instrument to evaluate the clients' opinions regarding the responsiveness of the nursing service of a public university hospital. The research was developed in the following stages: developing the instrument based on a literature review, apparent validation, applicability test and pilot test.

[Content validation of quality indicators for nursing care evaluation].

The objective of this study is to perform the content validation often Nursing Care Quality Indicators in Adverse Event Prevention. Nine experts took part in this study and answered three forms. The results appointed the validity of the indicators, but with reformulations.