Publications by authors named "Cynthia Mejia"

Contextual nuance holds value for occupational health and safety, particularly as workplace challenges and solutions become more complex. However, disciplines that inform occupational safety and health vary in the degree to which they target breadth and depth of understanding. The future of work presents challenges related to work, the workplace, and the workforce, and an appreciation of the context of industry will ready researchers and practitioners with the most informed solutions.

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The effects of the COVID-19 pandemic on essential service workers has given rise to their newfound "hero" status, resulting in a dramatic shift of their occupational value. Service work has been long envisioned as "dirty work", and further, stigmatized by members of society (the Out-Group), until recently. This study utilized occupational stigma theory to identify the mechanisms under which both essential service workers and society at large came to unify around the importance of perceived dirty work in the United States.

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The growing number of persons aged 65 and older, combined with their greater reliance on care outside the family unit, has contributed to the rapid growth of older people residing in assisted living (AL) communities. Given the increased attention paid to service standards in older adults' housing models, this qualitative study was conducted in AL to generate residents' perspectives on service and meaning-in-life outcomes. Utilizing the attributes of service quality through a transition theory lens, the data revealed empathy and responsiveness as most essential to the perceptions of service and meaning-in-life among residents.

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Medical providers need to be able to provide interpretation and translation services so that limited English proficiency patients can experience the same level of care as their English-speaking counterparts, in accordance with Title VI of the Civil Rights Act. Professionally trained interpreters can mitigate negative health impacts encountered with ad hoc interpreters.

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