Background: Research consistently demonstrates the importance of effective team work for improving the quality of health care. We conducted a baseline measure of primary health care (PHC) team effectiveness and overall PHC performance at a primary care facility.
Aim: To improve PHC team effectiveness and ultimately the quality and user experience of primary care at a community health centre (CHC).
Background: Major health sector reform and the need for baseline measures of performance to determine impact.
Aim: Baseline audit of primary healthcare (PHC) performance.
Setting: Cape Town and Cape Winelands (rural) PHC facilities (PCFs) in Western Cape Province, South Africa.
Background: Measuring primary care is important for health sector reform. The Primary Care Assessment Tool (PCAT) measures performance of elements essential for cost-effective care. Following minor adaptations prior to use in Cape Town in 2011, a few findings indicated a need to improve the content and cross-cultural validity for wider use in South Africa (SA).
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