Publications by authors named "Clare Heaney"

The purpose of this study was to describe and evaluate the Unassigned Geriatric Evaluation and Management (UGEM) program recently developed at Bundoora Extended Care Centre (BECC). The UGEM program resembles a bed substitution service and aims to prevent hospital admissions by providing community case management services to clients who would otherwise require inpatient admission. Data was collected on 36 clients who had received UGEM services.

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The purpose of this study was to explore interpreter service utilisation in a Melbourne metropolitan healthcare system. 109 staff members working at the three campuses comprising this healthcare system completed questionnaires. Results reflected an under-usage of professional interpreters and an over-reliance on informal interpreters.

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