Environ Sci Pollut Res Int
December 2023
This paper aims to detail the relationships between urbanization, industrialization, the innovation ability of cities and local air quality in 284 cities in China using annual data. For the empirical outputs, the panel quantile regression analysis, which considers the heterogeneous nature of the data set, is employed. Initial findings indicate that (i) urbanization and industrialization negatively affect local air quality.
View Article and Find Full Text PDFThe impact of the pandemic is driving the recent upsurge in service automation and the adoption of service robots in the hospitality industry. As service paradigm and customer expectations shift from conventional customized and personalized services towards a digitalized service environment, such customer orientation may favor using service robots at scales that could render service employees redundant. This study aims to answer the above question by investigating service employees' perceptions of service robots.
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