Publications by authors named "Chiara Bernuzzi"

Purpose: The widespread adoption of telemedicine tools poses new and little-known challenges for healthcare professionals, who are required to adapt their knowledge, skills, and work practices to this innovative scenario. Understanding healthcare professionals' expectations and concerns about adopting telemedicine can facilitate its effective integration. Therefore, drawing upon the Value Co-Creation in Healthcare model, the current study aims to investigate pediatricians' expectations regarding antecedents, outcomes, and management activities relevant to the implementation of a telehomecare service.

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The current labor market is characterized by drastic changes linked to the use of information and communication technologies (ICT) and post-COVID-19 transformations, which have decreased job security and job stability. As a result, the feeling of losing one's job has become even more common among European workers. In this study, we aimed to investigate whether and how job insecurity would be related to work-family conflict during the pandemic.

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Although a growing body of research has analyzed the determinants and effects of technostress, it is still unclear how and when technostress would impact workers' psycho-physical health and work-family interface during the pandemic. To fill this gap, this study tests the mediating mechanisms and the boundary conditions associated with the impact of technostress on workers' psycho-physical well-being and work-family conflict. A total of 266 Italian workers completed online questionnaires measuring (traditional vs.

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Background: In an increasingly competitive marketplace, workers struggle to find a good balance between work and personal life. Difficulties in fulfilling the demands arising from these different domains may undermine employees' well-being and job-related outcomes, thereby, impairing organizational productivity.

Objective: Does resilience play a relevant role in relation to work-life interface? And, if so, how is resilience related to its three facets (i.

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Article Synopsis
  • The study examines how patient verbal aggression impacts emotional exhaustion among healthcare professionals, exploring the roles of work-family conflict, dehumanization, and resilience.
  • It was discovered that emotional exhaustion increases with verbal aggression and is affected by work-family conflict, especially for those with low resilience and high levels of dehumanization towards patients.
  • Recommendations include implementing stress and aggression management programs, along with training on work-home boundaries and problem-solving skills, to support healthcare staff and mitigate the negative effects of aggression.
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