Publications by authors named "Chatila Maharani"

Article Synopsis
  • The study investigates how the implementation of Indonesia's National Health Insurance System (NHIS) affects primary care physicians' job satisfaction, revealing both contentment and discontent among practitioners.
  • Most PCPs express dissatisfaction due to issues like the referral system, performance evaluation, and increasing workloads, primarily stemming from patient misunderstandings of NHIS procedures.
  • Recommendations emphasize the necessity of improved communication and collaboration among stakeholders to address PCP concerns and enhance the NHIS framework.
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Background: Although there is extensive literature on the different aspects of physician job satisfaction worldwide, existing questionnaires used to measure job satisfaction in developed countries (e.g., the Job Satisfaction Scale) do not capture the aspects specific to Indonesian primary healthcare physicians.

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Background: In 2014, Indonesia launched a mandatory national health insurance system called Jaminan Kesehatan Nasional (JKN). The reform introduced new conditions for primary care physicians (PCPs) that could influence their job satisfaction. This study assessed PCPs' satisfaction and its predictors in two cities in Central Java, Indonesia, following the reform.

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