Does questionnaire-based patient feedback reflect the important qualities of clinical consultations? Context, benefits and risks.

Objective: To explore perceptions of clinical consultations and how they relate to questionnaire-based patient feedback.

Methods: Telephone interviews with 35 junior doctors and 40 general practice patients who had used the Doctors' Interpersonal Skills Questionnaire (DISQ).

Results: Doctors and patients had similar views of 'good consultations' as relying on doctors' listening and explaining skills.

User perceptions of multi-source feedback tools for junior doctors.

Context: The effectiveness of multi-source feedback (MSF) tools, which are increasingly important in medical careers, will be influenced by their users' attitudes. This study compared perceptions of two tools for giving MSF to UK junior doctors, of which one provides mainly textual feedback and one provides mainly numerical feedback. We then compared the perceptions of three groups, including: trainees; raters giving feedback, and supervisors delivering feedback.

Asking the right questions and getting meaningful responses: 12 tips on developing and administering a questionnaire survey for healthcare professionals.

Questionnaires provide a useful and versatile tool for new and occasional researchers, and can be applied to a wide range of topics. This paper provides simple guidance on some of the potential pitfalls in developing and running a questionnaire study, and how to avoid them. Each tip is illustrated with a real-life example from the development of a UK-wide questionnaire survey of trainee doctors and their educational supervisors.