Exploring linguistic features and user engagement in Chinese online mental health counseling.

With the popularity of online mental health platforms, more individuals are seeking help and receiving social support by openly discussing their problems. Therefore, it's crucial to gain a deeper understanding of which problem disclosures and social support on these platforms can attract more user attention and engagement. Previous research has primarily focused on social media forums.

Empirical study of factors that influence the perceived usefulness of online mental health community members.

Online mental health communities have become a major platform where individuals can talk about their mental health problems and obtain social support. This study aims to understand the antecedents of perceived usefulness among members in an online mental health community, while providing reference for the managers and users of online mental health communities. We obtained a total of 143,190 posts from ReachOut.