Measurement of nurses' workload in an oncology outpatient clinic.

The growing demand and the degree of patient care in oncological outpatient services, as well as the complexity of treatment have had an impact on the workload of nurses. This study aimed at measuring the workload and productivity of nurses in an oncological outpatient service. An observational study using a work sampling technique was conducted and included seven nurses working in an oncological outpatient service in the south-eastern region of Brazil.

Nursing intervention/activity mapping at a Chemotherapy Center: an instrument for workload assessment.

Objectives: identify the interventions/activities nurses develop at a Chemotherapy Center (CTC) using standardized language and validate their contents.

Method: data triangulation was used through the combination of three information sources: semistructured interview, document analysis and questionnaire. The instrument, constructed in accordance with the Nursing Interventions Classification (NIC) taxonomy, was submitted to content validation through meetings with the participants.