Patient Educ Couns
September 2004
Background: The goal of the helpline is to assist individuals with chronic obstructive pulmonary disease (COPD) better manage their disease through improved understanding of COPD, its symptoms and treatment.
Objectives: The purpose of this project was to develop and validate a protocol for a COPD helpline.
Methods: Ten key informants with expertise in helpline development or COPD were interviewed.