Evaluation of the implementation process and outcomes of a professional pharmacy service in a community pharmacy setting. A case report.

Pharmacist-led medication review services are recognized as a key to medicines management. This case study describes the implementation process of a medication review with follow-up service in a community pharmacy setting and evaluates its initial outcomes. An implementation-effectiveness hybrid study was undertaken in a community pharmacy setting.

Implementation of medication review with follow-up in a Spanish community pharmacy and its achieved outcomes.

Background: Despite many research studies demonstrating the benefit in clinical, economic, and humanistic outcomes of professional pharmacy services, there is a paucity of evidence when these services become incorporated into the usual practice of a community pharmacy.

Objective: The objective of the present study was to evaluate the clinical, economic, and humanistic impact of a pharmacist-conducted medication review with follow-up following 18 months implementation.

Setting: Community pharmacies in Spain.