Why Patient Matching Is a Challenge: Research on Master Patient Index (MPI) Data Discrepancies in Key Identifying Fields.

Patient identification matching problems are a major contributor to data integrity issues within electronic health records. These issues impede the improvement of healthcare quality through health information exchange and care coordination, and contribute to deaths resulting from medical errors. Despite best practices in the area of patient access and medical record management to avoid duplicating patient records, duplicate records continue to be a significant problem in healthcare.

Do you know who's who in your EHR?

Overlay and duplicate records pose a particularly insidious problem today for healthcare organizations--and pediatric hospitals in particular--that are introducing new information systems or upgrading their existing systems. Such erroneous records can be costly and time-consuming to identify and correct, and can lead to lost reimbursement and compromised quality of care. To address the problem, senior financial leaders need to recognize the critical importance of data integrity and take steps to ensure that the people and processes are in place to establish and maintain it.