Understanding the impact of a new pharmacy sore throat test and treat service on patient experience: A survey study.

Background: A pilot of the first NHS funded Sore Throat Test and Treat (STTT) service in the United Kingdom began in selected community pharmacies in Wales in November 2018. The aim of this research was to explore whether a pharmacist delivering consultation for sore throat that included clinical scoring and point-of-care testing was acceptable to patients and how this might influence future health-seeking behaviour.

Methods: A non-experimental design was employed using a survey research tool including a mix of closed and open questions.