[Hope at the end of life].

To hope is to bet on the future. Is this still possible at the end of life? The complex workings of the human psyche are such that, paradoxical as it may seem, hope and expectation sometimes remain right to the end of life. Continued hope is a resource.

[Caregiver-patient communication: A complex process].

Caregiver-client communication is a process influenced by many specific elements arising from the context, the content and the form of the message, but also from the inner life of the patient and the caregiver. All these specific factors have an impact on the transmission and reception of the message.

[Identify the needs of the patient or resident].

Patients, residents, all have needs linked to their situation. Identifying them makes it possible to increase their physical or psychological comfort and thus improve the quality of the caregiver-patient relationship. This objective requires increased attention, particularly towards requests, behaviors, and emotions.