A benchmarking program to support software process improvement adaptation in a developing country, a Pakistan case.

Background: Standardization of software development processes using the software process improvement (SPI) frameworks like capability maturity model integration (CMMI) or the International Organization for Standardization (ISO) are vital for better performance and defect-free delivery of software engineering projects.

Problem: The studies from developing countries show that the organizations are unable to get the desired SPI benefits during early adaptation due to lack of benchmarking initiatives. These initiative needed bridging of the gap between major software engineering fields such as project performance, productivity, and SPI measurement metrics like effort, schedule, cost, productivity, quality, and customer satisfaction.