Managing the retail operations in the COVID-19 pandemic: Evidence from Morocco.

Novel coronavirus disease (COVID-19) and resulting lockdowns have contributed to major retail operational disturbances around the globe, forcing retail organizations to manage their operations effectively. The impact can be measured as a black swan event (BSE). Therefore, to understand its impact on retail operations and enhance operational performance, the study attempts to evaluate retail operations and develop a decision-making model for disruptive events in Morocco.

Contactless Technologies for Smart Cities: Big Data, IoT, and Cloud Infrastructures.

Intelligent systems are enhancing city environments and improving their overall performance in all possible aspects. Innovations in the field of information and communication technologies (ICT) and the proliferation of big data, internet-of-things (IoT), and cloud (BIC) infrastructures revolutionize the existing agile city ecosystems while effectively addressing customers and citizens needs. In this paper, we address the technology-driven applications that are capable of influencing the existing city infrastructures during their transformation towards smart cities with contactless technologies.

Healthcare Operations and Black Swan Event for COVID-19 Pandemic: A Predictive Analytics.

COVID-19 pandemic has questioned the way healthcare operations take place globally as the healthcare professionals face an unprecedented task of controlling and treating the COVID-19 infected patients with a highly straining and draining facility due to the erratic admissions of infected patients. However, COVID-19 is considered as a white swan event. Yet, the impact of the COVID-19 pandemic on healthcare operations is highly uncertain and disruptive making it as a black swan event.