Consumer behaviour and climate action: insights from a Randomised Control Trial experiment in India's residential cooling sector.

Air-conditioning is expected to be the largest consumer of residential energy in India in the future. Good consumer practices related to servicing air-conditioners (ACs) are critical for maintaining high operational efficiency of ACs and reducing leakages of high global warming potential (GWP) refrigerant gases. Little information, however, is available about the knowledge and practices of Indian AC consumers in terms of their operational practices.