Publications by authors named "Annette Patricia Strickland"

Background: There appears to be a paucity of studies examining the characteristics and impact of frequent users upon emergency medical services (EMS).

Objective: To review current primary research on frequent users of EMS and to identify possible gaps in the literature.

Methods: Ovid, PubMed and CINAHL/Medline were systematically searched for articles that were published in English and either referred to frequent callers to or users of an EMS, or referred to frequent users of other services where admissions were via ambulance.

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Aims: Ambulance services in England receive around 8 million calls a year, and no known studies have explored characteristics of frequent callers. This study aimed to identify the characteristics of the most frequent callers to Yorkshire Ambulance Service (YAS) between April 2010 and March 2011.

Methods: Top 100 frequent callers to YAS were analysed using population comparison, case control and multiple regression methods.

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