Aim: To describe nursing surveillance of coronavirus disease 2019 (COVID-19)-infected patients through remote telephone calls and in an on-site urgent clinic during the first wave of the pandemic as experienced by nurses providing the care.
Design: Qualitative descriptive study.
Methods: Data were collected through seven semi-structured, audio-recorded, focus group interviews with 24 nurses.
Aim: To provide insight into the contribution of nursing to the establishment and running of a hospital-based outpatient clinic for COVID-19 infected patients, and thereby to inform the development of similar nursing care and healthcare more generally.
Design: Qualitative descriptive study centred on collaboration between nurse managers and researchers.
Methods: Drawing on Donabedian's model of quality health services and the work of Allen on "Nurses' organising work", data were collected using four semi-structured, audio-recorded, focus group interviews with five nurse managers.