Background: The concept of patient navigation was first established in the USA to support vulnerable patient groups in receiving timely and comprehensive access to cancer care. It has recently gained increasing interest in Germany to support patients with chronic diseases in a fragmented healthcare system. The aim of this paper is to present the development of such a model adapted to the German context based on the results of mixed-methods studies investigating the need for and barriers to patient-oriented care.
View Article and Find Full Text PDFObjective: This qualitative study investigated patients' needs and wishes in relation to patient navigation.
Design: A qualitative interview study was conducted. Participants were invited to take part in three in-depth interviews over a period of 6-12 months.