Patient Perceptions of Video Visits in a Fee-for-Service Model.

Introduction: We studied perceptions of patients who receive telemedicine services in the fee-for-service setting of an academic medical center's family medicine department. To the best of our knowledge, this study is the first to investigate patient sentiments on both experiential and financial aspects of telemedicine primary care with copayment collection.

Methods: A 53-question cross-sectional digital survey was delivered to patients' e-mail addresses after their telemedicine visit.