Patient-Reported Attributions for Missed Colonoscopy Appointments in Two Large Healthcare Systems.

Background: Missed colonoscopy appointments (no-shows) can lead to wasted resources and delays in colorectal cancer diagnosis, an area of special concern in public health systems that often provide care for vulnerable patients. Our objective was to identify reasons for missed colonoscopy appointments in patients seeking care at two large public health systems in Houston, TX.

Methods: We conducted a telephone survey of patients who missed their colonoscopy appointments at two tertiary care health systems.